At PERCOST TEXTILES, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, process, and protect information obtained through our website, services, and communications.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Introduction

This Privacy Policy describes the practices of PERCOST TEXTILES (“we,” “our,” or “us”) regarding information collected from users who visit our website, place orders, communicate with us, or otherwise interact with our services (collectively, the “Services”).

We respect your privacy and are committed to handling your information responsibly and in accordance with applicable privacy laws.

2. Grounds for Data Collection

We collect and process personal information for the following purposes:

• To provide products and services to you
• To fulfill contractual obligations
• To process payments and orders
• To provide customer support
• To improve our website and services
• To comply with legal and regulatory obligations
• To protect our legitimate business interests

By using our website, you consent to the collection and use of information as described in this Privacy Policy.

3. Information We Collect

We may collect two categories of information:

A. Non-Personal

Effective Date: July 4, 2026

Our Commitment to Your Privacy

At PERCOST TEXTILES, we value the trust our customers place in us. Protecting your personal information is an important part of our commitment to providing exceptional products and services. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, request a quotation, purchase products, or communicate with us.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

Depending on how you interact with us, we may collect the following information:

Personal Information

• Full name

• Company or organization name

• Email address

• Telephone number

• Billing and shipping addresses

• Purchase and order history

• Payment information (processed securely through third-party payment providers)

• Information submitted through contact forms, quote requests, or customer support inquiries

Technical Information

When you browse our website, we may automatically collect certain information, including:

• IP address

• Browser type and version

• Device type

• Operating system

• Pages visited

• Date and time of access

• Referring website

• Website usage statistics

• Cookie and analytics data

This information helps us improve our website, products, and customer experience.

How We Use Your Information

We use your information to:

• Process and fulfill orders

• Prepare quotations and respond to inquiries

• Deliver products and services

• Process payments securely

• Communicate regarding orders, deliveries, and customer support

• Improve our website, products, and services

• Maintain business records

• Comply with legal and regulatory obligations

• Send promotional communications when you have provided your consent

We only collect information that is necessary for legitimate business purposes.

Payment Security

Your payment security is important to us.

Online payments are processed through trusted and secure payment providers that comply with industry security standards. Percost Textiles does not store complete credit card information on its servers.

Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information.

Your information may only be shared with trusted third parties when necessary to operate our business, including:

• Payment processing providers

• Shipping and logistics companies

• Website hosting providers

• Technology and IT service providers

• Marketing service providers (where consent has been provided)

• Government or regulatory authorities when required by law

All service providers are expected to maintain appropriate security measures and use your information only for authorized purposes.

SMS and Mobile Information

No mobile information, including SMS consent or text messaging opt-in data, will be shared with third parties or affiliates for marketing or promotional purposes.

This information is used solely for communications you have requested and is protected in accordance with this Privacy Policy.

Cookies and Website Technologies

Our website uses cookies and similar technologies to enhance your browsing experience.

Cookies help us:

• Remember your preferences

• Improve website functionality

• Analyze website performance

• Understand visitor behavior

• Enhance website security

You may disable cookies through your browser settings; however, some features of our website may not function properly.

Analytics

We may use analytics tools, including Google Analytics or similar services, to better understand how visitors interact with our website.

These tools collect anonymous usage information that helps us improve website performance and customer experience. They do not identify you personally.

Data Security

Percost Textiles maintains appropriate administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

While we use commercially reasonable security measures to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

• Provide products and services

• Complete transactions

• Maintain customer records

• Meet legal, accounting, taxation, and regulatory obligations

• Resolve disputes and enforce our agreements

When personal information is no longer required, it is securely deleted or anonymized.

Your Privacy Rights

In accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable laws, you may have the right to:

• Request access to your personal information

• Request corrections to inaccurate or incomplete information

• Withdraw consent where legally permitted

• Request deletion of personal information where applicable

• Ask questions regarding how your information is collected or used

Requests will be handled within a reasonable timeframe and in accordance with applicable legal requirements.

Third-Party Websites

Our website may contain links to third-party websites for your convenience.

Percost Textiles is not responsible for the privacy practices, security, or content of external websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website and services are intended for businesses and individuals over the age of 18.

We do not knowingly collect personal information from children.

International Data Transfers

Some of our trusted service providers may store or process information outside of Canada. When this occurs, appropriate safeguards are implemented to ensure your information remains protected in accordance with applicable privacy laws.

Changes to This Privacy Policy

Percost Textiles may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements.

Any updates will be posted on this page with the revised effective date. Continued use of our website following any changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

Percost Textiles

Email: sales@percosttextiles.com

Website: www.percosttextiles.com

Location: Ontario, Canada

We are committed to responding to all privacy-related inquiries promptly and professionally.

9. Data Retention

We retain personal information only for as long as necessary to:

• Provide services
• Fulfill legal obligations
• Resolve disputes
• Enforce agreements
• Maintain business records

When information is no longer required, we securely delete or anonymize it.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of information
• Restrict or object to processing
• Withdraw consent for marketing communications
• Request data portability
• File a complaint with a regulatory authority

To exercise any of these rights, please contact us using the information below.

11. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, misuse, loss, or disclosure.

While we strive to protect your data, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, policies, or content of third-party websites. We encourage users to review the privacy policies of those websites before providing personal information.

13. International Data Transfers

Your information may be processed or stored in countries outside your jurisdiction, including countries that may have different data protection laws.

By using our services, you consent to the transfer and processing of information in accordance with this Privacy Policy.

14. Marketing Communications

We may send promotional emails, newsletters, offers, and updates regarding our products and services.

You may unsubscribe from marketing communications at any time by:

• Clicking the unsubscribe link in emails
• Contacting us directly

Please note that transactional or service-related communications may still be sent.

15. Children’s Privacy

Our website and services are not intended for individuals under the age of majority in their jurisdiction.

We do not knowingly collect personal information from minors. If we become aware that a minor has provided personal information, we will take appropriate steps to delete such information.

16. Corporate Transactions

In the event of a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of the business transaction.

17. Changes to This Privacy Policy

We reserve the right to update or revise this Privacy Policy at any time.

Changes become effective immediately upon posting on our website. Continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.

18. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

 PERCOST TEXTILES